Shivashakthi xylem crop science private limited is committed to delivering your order with good quality packaging within a given time frame. We ship throughout the week, except Sundays & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship via professional courier, AKR transport, VRL logistics and MSS transport ect.,. If there is no professional courier AKR transport, VRL logistics and MSS transport ect.,. service available in your area, we will ship your items via other courier services or any other transports.
Transport charges depend upon the distancefor all form machineries.
You will receive a shipment confirmation emailonce your order has shipped with your tracking number.
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
My website ssxylem.in products are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-9150032913 or email us at ssxylem@gmail.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
